You’ve done your online shopping and picked a convenient slot for pickup, but then life happens. Your kid needs to see the doctor, a friend is in need, or your pet needs the vet. Whatever it is, it also causes another problem: You’ll likely miss your pickup slot. But is that going to be a tragedy? Will you have to go without your grocery shopping and shop another day?
What happens if you miss or you’re late for Walmart grocery pickup?
In most cases, you will still be able to pick up your Walmart grocery order at a later time with no extra fees.
Read this guide to learn everything you need to know about what happens when you miss a Walmart grocery pickup or are simply a little late.
Is There A Grace Period If I Am Late For My Walmart Grocery Pickup?
Don’t start panicking if you just realized you can’t make it to your Walmart grocery pickup in time. You don’t have to give up on getting your shopping if you’re just a little late.
All stores will have a grace period of at least an hour, so you can still get your shopping if you are 15 minutes late.
Even better news, many stores keep customers’ pickup orders until the end of the day, i.e., until the time the pickup point closes. This time differs from store to store.
If you know you will be a lot later, then the best thing to do is call your store and let them know. That way, they will have no issue keeping your order until you are ready to get it.
Communication is the key, as there might be some issues if there is no communication from your side (see further below for possible outcomes if you miss your pickup completely).
Do I Get A Refund If I Do Not Pick Up My Walmart Order?
In most cases, Walmart will refund your order, but it is not guaranteed. There are two possible outcomes
- Walmart cancels your order after you have not picked it up until the end of the day. You will then get a refund. This is the most likely outcome, especially if you communicate with Walmart.
- Walmart closes your order. This can happen if you do not communicate with Walmart about your missed order and if they also can’t get in touch with you. In that case, you will not receive a refund for your items.
Can I Change My Mind And Get My Order Delivered?
If you have decided to pick up your Walmart order, it’s too late to change it on the day of pickup.
You cannot change your pickup order to a delivery one. The only thing you can do is either cancel your order or reschedule the pickup time.
Can I Pick My Walmart Order Up Later If I Run Late?
You can usually pick up your Walmart order if you run late, but the process will be slightly different.
Once you miss your allocated pickup slot, you have to contact the Walmart store to let them know you are there to pick up your shopping (you can’t use the app as you usually would if you arrived within your slot).
What Happens If I Don’t Pick Up My Walmart Order?
If you do not pick up your Walmart order at all, either because you forgot or you couldn’t make it that day, various things can happen
- You reschedule your order ASAP. Walmart will usually contact you about your order if you have not turned up to pick it up. Their message will include instructions on how to reschedule your pickup order.
- You don’t want to reschedule or aren’t able to. In that case, you need to cancel the order or contact Walmart so they can cancel the order for you. You will receive a refund.
- If you do not contact Walmart, cancel or reschedule your order online or with the app, it is up to Walmart to decide what to do. They will either cancel and refund your order or close it (without a refund).
Can Someone Else Pick Up My Walmart Order If I Am Running Late?
Yes, but the person who will pick up your Walmart grocery order already needs to be added as an alternative pickup person on your account.
Ideally, you would have added that information before you checked out, but you can also change this in your account (after all, you probably did not plan for things to go wrong).
If you have a friend or relative who can do the pickup for you, you need to log into your account, click on your order, and edit the relevant information.
Changing this information might not be possible once you receive the notification that your order is ready for pickup (in that case, you will have to call the store). So make sure to add this info as soon as you realize you cannot pick up your order.
Read my full article: Can Someone Else Pickup My Walmart Order?
How Long Do They Hold Grocery Items At The Pickup Point?
All stores have a grace period of an hour, and your items will still be available for pickup during that grace period.
Most stores, however, keep orders that aren’t picked up until they close the pickup point (so they can sort out everything in one go). If you aren’t sure about your local store’s policies, it’s best to give them a ring. Tell them you will be late, because then it’s almost guaranteed that they will hold your order until you turn up.
How Late Can I Be For A Walmart Grocery Pickup?
How late you can be depends on your store. As mentioned above, there won’t be an issue if you turn up an hour late.
In many cases, you will still be fine if you manage to get to the store before the pickup point closes (check the times of your local store).
What Do I Have To Do If I Miss My Walmart Grocery Pickup Time?
If you missed your pickup slot but can make it within an hour after the time, all you need to do is turn up at the pickup point and call the store to let them know you are there. Your order will then be taken to your car.
If you are a lot later, you need to call the store to let them know you will be that late so that they will hold on to your order.
If you completely miss your pickup, i.e., you cannot make it at all, you need to cancel or reschedule your order. Another option is to call your local store to discuss options. Some stores might hold on to your order until the following day, but communication is key.
The important thing is that you do something instead of just hoping Walmart will refund you.
What Does It Mean When Walmart Closes My Order After I Missed Pickup?
It does not often happen at all, but in some cases, Walmart will “close” your order if you missed your pickup. This becomes more likely if you fail to contact Walmart about the delivery.
Someone will likely try to reach out to you to reschedule via the app or phone call (or both). But if Walmart cannot get hold of you, this might result in a “closed” order. A closed order means there will be no refund.
Can I Reschedule My Walmart Grocery Pickup?
Yes, you can. It is easiest before the “cut-off” time. Before that, you can easily reschedule within the app. Simply edit your order.
Once your order is ready for pickup, it becomes a little different, but you can still reschedule your order by communicating with the store. If you’re just a little late, there’s no need to reschedule.
Final Thoughts
If you miss or you’re late for your Walmart grocery pickup, then there’s no reason to panic. Walmart will hold on to your items for a while, especially if you communicate with the store. You can also let someone else pick your shopping up or reschedule it for another day.
Just remember, communication is important.
